Application of lean six sigma principles in improving organisational efficiency and organisation in healthcare9 23
| Lean six sigma principles9,23 | Lean six Sigma adapted to healthcare |
| Focus on the customer | Focus on the patient and staff |
| Identify and understand how the work gets done | Identify and understand how the work gets done |
| Manage, improve and smooth the process flow | Manage, improve and smooth the process flow |
| Remove non-value adding steps and waste | Remove non-value added steps and waste (improve workflow and performance) |
| Manage by fact and reduce variation (use of accurate data) | Manage by fact and reduce variation (use of accurate data) |
| Involve and equip people in the process | Involve staff and improve training |
| Undertake improvement activity in a systematic way | Undertake improvement activity in a systematic way |